Your Best Month Ever
What was your greatest success last month? Today is Monday, May 1, 2017. It is the beginning of a new month. The beginning of a new week. Friday I had […]
What was your greatest success last month? Today is Monday, May 1, 2017. It is the beginning of a new month. The beginning of a new week. Friday I had […]
The reason people are not referring business to you is because you complain too much. Your friends and family are probably sick of your negative attitude as well. Seriously. People […]
An act of bad customer service and overt cruelty by an American Airlines lounge agent at JFK on Saturday, November 26, 2016, costs the Airlines a valuable customer who will […]
One of the best ways to develop new relationships is through writing articles. Traditional sales experts call this “lead generation.” While people who reach out to you for more information […]
You get five pitches in an at-bat in little league. My son Nick had just swung and missed on the fifth. This was with runners on first and third, with […]
Stop the Anger! There is a great deal of anger in the air about the results of the United States Presidential Election last week. The results aside – people are […]
On November 8, 2016 we had a Presidential election in the United States and many people are still talking about the result. Most people are cautious about how and with […]
Success in sales means you must put on bulletproof underwear. That means you must be immune to criticism. This article describes why. There is one quality that has served me […]
Most of my days are spent helping business leaders solve a problem or reach a goal. Occasionally, the problem is not a business difficulty but an issue with the business […]
My career (after college) began as a housekeeping manager in a hotel. It is hard to find a less glamorous position. Ten-hour work days were required but twelve-hour days were […]